As your propane service provider, we value you as our customer. Preserving your trust is one of our core values. We recognize you expect us to protect the information you provide to us and use it responsibly.
In the course of providing propane services to you it is necessary for us to collect nonpublic personal information about you from the following sources:
While we collect this information, we do not disclose any nonpublic personal information about our consumers, or former customers to third parties, except as permitted by law.
We also want you to know that we have security practices and procedures in place to prevent unauthorized access to your information. Our practice of safeguarding information insures confidentiality and trust in us, as your propane service provider.
All parts & service sales are final.
Upon termination of any tank, equipment lease or loan, no money will be refunded for any propane remaining in any removed tank until all amounts due the Company, including any pickup or restocking fees.
Refund requests must be submitted in writing to P.O. Box 2737, Silver City, NM 88062.